Frequently Asked Questions

REVORA FZE is a creative media agency based in Sharjah, UAE. We provide content production, social media management, and creative services through our digital platform.

Email hello@revora.ae or use the Contact tab in your dashboard. We respond within 24 hours on business days.

All team members sign in at revora.ae/login with email/password or Google Sign-In. The system automatically detects your role and directs you to the right dashboard.

Make sure you are using the correct login method for your role. If issues persist, contact your sales representative or email hello@revora.ae.

Internal users (Sales, Freelancers) can request a password reset through their admin. Client accounts use Google authentication.

A quote is a pricing proposal sent to a client. It includes service items, add-ons, discount, and payment terms.

Full Payment (100% upfront), 50/50 Split (two equal payments), 40/30/30 Split (three payments), Monthly Retainer, and Custom plans.

Quotes are valid for 14 days from the date sent. After that, they expire automatically.

We accept bank transfers. Upload your payment receipt through the Payments tab in your dashboard, and our team will verify it.

Our Payment Verification team reviews your submission. You will receive a notification once confirmed.

Our primary currency is AED (United Arab Emirates Dirham). Other currencies may be arranged with your sales representative.

Instead of physically signing contracts, you can accept them digitally by entering your full legal name. This has the same legal standing.

Yes. Visit the Documents tab in your dashboard to view and download your NDA, MSA, and SOW as PDFs.

NDA (Non-Disclosure Agreement) protects confidential information. MSA (Master Service Agreement) outlines the overall terms. SOW (Statement of Work) details the specific project deliverables and timeline.